Qualité Tourisme label
The tourist office of Les Menuires and Saint-Martin-de-Belleville won its first Qualité Tourisme seal of approval in 2013. It was awarded category 1 classification by the Ministry of Tourism in 2015, and renewed in 2020. This award recognises the quality of the services provided to visitors to the resort and to professionals.
Saint-Martin-de-Belleville
In Saint-Martin-de-Belleville, the tourist office is committed to offering you the best possible welcome and satisfying your requests.
Welcoming our visitors in a neat, comfortable and friendly environment, and in complete safety
- By providing a spacious and welcoming reception area
- By providing furniture which allows people to be seated, to look at brochures and to have access to WiFi
- By providing a children’s area with games and colouring books
Guaranteeing a quality welcome which is adapted to every type of customer
- By appointing expert holiday advisors who are trained in the hospitality business and on hand to help you
- By recruiting reception staff who can speak at least two foreign languages
Listening to our customers’ feedback
- By handling customer complaints, passing them on to the relevant departments within 72 hours
- By monitoring customer satisfaction about the quality of the Tourist Office’s hospitality through a questionnaire available in several languages
- By encouraging tourism operators to be mindful of their quality of service
Providing information that is accurate, reliable and pertinent
- By welcoming customers for an average 320 days a year, including Sundays and public holidays during the winter and summer seasons
- By answering letters, emails and telephone calls throughout the year
- By informing customers for free about what is available for tourists in the local area
- By providing free tourist guides about the resorts in paper format and in three foreign languages
- By publishing details on the website about all accredited tourist attractions and guaranteeing the reliability of the information
- By making it possible to check the availability of rated accommodation via our website
See the website Marque d'État Qualité Tourisme
Last update: 03-08-2023 9:11 AM
